Success Stories XSpotter misura l'end user experience

XECH started out with an assessment stage, analyzing the services provided by the Customer and the underlying hardware and software infrastructure.
Subsequently, XECH implemented the XSpotter solution, focusing on the module which automatically runs the most significant transactions executed by users (Virtual Transaction).
As a result it was possible to check end-user experience immediately, indicating in real time any performance degradations or service unavailability.
XECH also defined which technology components delivering the service are to be monitored and the relevant criticality thresholds: this allows for an immediate diagnosis of the causes in case of reliability or performance problems.
“I need to monitor service levels of our solutions focusing on the performances perceived by end users”.
Thanks to XSpotter, customers can be informed at any time of end-user experience and are provided with the necessary real-time information to identify the causes of reliability problems and performance degradation.

 
English (United Kingdom)
Feed Entries
XSecure for security data checking at all levels

A Telecommunications Company with a complex and articulated infrastructure had been introducing several security monitoring tools. The high number of these tools, used at various levels, generated non-homogeneous reports and alerts, which made it difficult to analyze problems and identify the causes.

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XEcs

The legislative provisions on the security and information monitoring on the data traffic of customers of TLC operators require suitable tools for the correlation of data traffic information. XEcs has been designed and implemented by Xech to allow for a correlation between user and data traffic for each individual customer of TLC operators. XEcs also allows creating a traffic history, while ensuring maximum security of the data archived and privacy.

 

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Recruitment in Spain and Portugal

August 2014 - Xech, Xech, growing at international level, is looking for skilled people in the area of Madrid (Spain) and Lisbon (Portugal).

All information is available in the Jobs section.