Success Stories XSpotter misura l'end user experience

XECH started out with an assessment stage, analyzing the services provided by the Customer and the underlying hardware and software infrastructure.
Subsequently, XECH implemented the XSpotter solution, focusing on the module which automatically runs the most significant transactions executed by users (Virtual Transaction).
As a result it was possible to check end-user experience immediately, indicating in real time any performance degradations or service unavailability.
XECH also defined which technology components delivering the service are to be monitored and the relevant criticality thresholds: this allows for an immediate diagnosis of the causes in case of reliability or performance problems.
“I need to monitor service levels of our solutions focusing on the performances perceived by end users”.
Thanks to XSpotter, customers can be informed at any time of end-user experience and are provided with the necessary real-time information to identify the causes of reliability problems and performance degradation.

 
English (United Kingdom)
Feed Entries
XSpotter as a solution to check the service levels delivered (Service Level Management)

An outsourcing service provider in the area of connectivity and security supply area needed to measure and prove compliance with service levels agreed (SLA) to its Customers.

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netXpand

The variety of services delivered by companies determines quick changes in network infrastructures, which are becoming increasingly complex. netXpand has been designed and implemented to enable the centralized management of the large volume of information (IP addresses, devices, connections between devices, etc.) regarding the corporate network and to check out its consistency.

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Recruitment in Spain and Portugal

August 2014 - Xech, Xech, growing at international level, is looking for skilled people in the area of Madrid (Spain) and Lisbon (Portugal).

All information is available in the Jobs section.